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Resolved

Patient/Client Portal, Provider/Admin Portal, and 1 other service are down

Oct 3, 2026 at 6:59pm UTC
Affected services
Patient/Client Portal
Provider/Admin Portal
API

Resolved
Oct 3, 2026 at 7:15pm UTC

Patient/Client Portal recovered.

Updated
Oct 3, 2026 at 7:14pm UTC

Provider/Admin Portal recovered.

Updated
Oct 3, 2026 at 7:14pm UTC

Not Affected at Application level

Updated
Oct 3, 2026 at 7:04pm UTC

Resolved — Azure Infrastructure Issue

On October 3, 2026, the website experienced downtime due to an Azure infrastructure issue, not an application defect. The service is now operational, and monitoring continues.

Created
Oct 3, 2026 at 6:59pm UTC

Resolved — Azure Infrastructure Issue

On October 3, 2026, the website experienced downtime due to an Azure infrastructure issue, not an application defect. The service is now operational, and monitoring continues.